Help Center

You can quickly find answers to many of your questions inside our FAQ section. If you need additional help, you can reach us by phone or by email.

Phone

Speak to one of our knowledgeable representatives Monday-Friday, 6am-6pm, Pacific Time. Call 877-878-SPOT.

Email

Email us using the form below. We'll get back to you quickly, usually within 24 hours.

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Top 5 FAQs View all FAQs

How much will this service cost?
That is completely within your control. When you choose a Spot Runner ad we charge a fee to personalize it. You choose your media schedule based on your budget and your campaign goals. Close
Is there a way to create a less expensive TV schedule?
The cost of running advertisements depends on the channel and time that you select. The rates are lower for less popular channels (simply, those watched by less people) and "off-peak" viewing hours (late at night, for example). Our system will work hard to create the most cost-efficient schedule for you, and in general Spot Runner's rates are highly competitive. Close
This is too expensive; I can't afford a high quality commercial.
Producing a commercial on your own would cost between $10K and $50K, at least. We offer a professional, high-quality spot for a few hundred dollars. Close
Can I run my ad during specific TV programs?
Our easy-to-use website lets you choose the best network, time and duration for your media campaign, but you do not have the ability choose specific TV programs. You can easily choose the network you would like, or you can rely on our media planning technology to produce a schedule for you. Close
Do I have to purchase more than one ad?
No, you can purchase one ad or many ads, whatever works for you. You can use the same ad with many media schedules if you like, or test different ads against one another. The Spot Runner media technology is very flexible. Close

Express Launch Service

If you're new to television advertising or want to take your campaign to the next level, Spot Runner offers you Express Launch. We'll work with you step by step through the entire advertising process, from determining your needs and goals through getting your ad on the air.

Learn more about Express Launch